July 25th, 2007
For those veterans who still have G.I. Insurance, there are new features on the Web site:
www.insurance.va.gov. You may now view your beneficiary designation and apply for a policy loan online. You may also access current information about your policy. Click on the link, "Online Policy Access." You may obtain the Personal Identification Number (PIN), which is needed to log on, at this Web site. The PIN will be mailed to you. The current interest rate for new loans and existing variable rate loans is five percent. This rate will remain in effect until October 1, when it is subject to change. To apply for a loan, send a request over your signature to: P.O. Box 7327, Philadelphia, PA 19101-7327. The V.A. Insurance phone number is 1-800-669-8477.
News for veterans who use the Department of Veteran Affairs. A new service at the Department's call center is available to answer your billing questions. Call toll free, 1-800-601-6286, Monday through Friday, 8 a.m. to 8 p.m. eastern time. The VA Health Revenue Center staff in Topeka, Kansas can assist you with your VA billing statement questions. A new computer system allows them to view your billing records and get the information they need to answer your questions quickly. The new system is accurate, secure and confidential.
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