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It’s payback time for suburban veteran

April 9th, 2007

Dear Fixer: I am a disabled veteran. On Aug. 27, I had Steele Mobility come out to repair a wheelchair lift in my home. The repair call cost $722.29.I paid Steele Mobility with a personal check, which cleared my bank three days later. Subsequently, I discovered that the VA would have paid — and did pay — for the repairs.

I have been calling Steele Mobility since early September to try to get a refund of my $722.29 and can’t get a return call.

They’ve been paid twice for the same job. My income is limited to my disability checks, and I could use some help getting my refund.

Clarence Daly, Tinley Park

Dear Clarence: If Team Fixer could figure out how to get paid twice for the same job, we’d be one happy pack of reporters. But we digress. We called Steele Mobility and spoke with a man who gave his name as Dave, who agreed you were due the money. It only took 10 follow-up calls over two months till you finally got your refund — plus $25 for interest you might have earned.

Found here.

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